Privacy Policy

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Pure Mining

Effective Date: February 10, 2025

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Pure Mining ("Company," "we," "us," or "our"), operated by Alexandre Roussas, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (https://www.pure-mining.com/) or use our services. By using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services:

1.1 Personal Information

When you register for an account, request services, or contact us, we may collect:

  • Full name and contact information (email address, phone number, mailing address)
  • Company name and business information (if applicable)
  • Government-issued identification for KYC (Know Your Customer) compliance
  • Financial information (bank account details, payment information)
  • Bitcoin wallet addresses
  • Communication preferences and correspondence with us

1.2 Technical and Usage Information

When you access our website or use our services, we automatically collect:

  • IP address and device information (browser type, operating system)
  • Website usage data (pages visited, time spent, referral sources)
  • Cookies and similar tracking technologies (see Section 7)
  • Mining performance data and equipment metrics

1.3 Third-Party Information

We may receive information about you from third-party service providers, business partners, identity verification services, and public databases to verify your identity, prevent fraud, and comply with legal obligations.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide, operate, and maintain our Bitcoin mining services
  • To process transactions and manage your account
  • To communicate with you about your account, services, and updates
  • To provide customer support and respond to inquiries
  • To monitor mining equipment performance and ensure optimal operation
  • To verify your identity and comply with KYC/AML (Anti-Money Laundering) regulations
  • To detect, prevent, and address fraud, security issues, and technical problems
  • To analyze usage patterns and improve our website and services
  • To send marketing communications (with your consent)
  • To comply with legal obligations and respond to lawful requests
  • To enforce our Terms of Use and protect our rights and property

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We may share information with third-party service providers who assist us in operating our business, including payment processors, hosting providers, identity verification services, cloud storage providers, analytics services, and customer support platforms. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Business Partners

We work with partners such as Bitmain, Foreman, Asperitas, Cruxpool, ERCOT, Coinbase, and Ledger to provide our services. We may share necessary information to facilitate equipment purchases, mining pool operations, and other service-related activities.

3.3 Legal and Regulatory Requirements

We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests; to enforce our Terms of Use; to protect our rights, privacy, safety, or property; to detect and prevent fraud or security issues; and to respond to emergencies.

3.4 Business Transfers

If Pure Mining is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred to the successor entity. We will notify you of any such change in ownership or control of your personal information.

3.5 With Your Consent

We may share your information for any other purpose with your explicit consent.

4. Data Security

We implement reasonable technical, administrative, and physical security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Secure servers and network infrastructure
  • Access controls and authentication mechanisms
  • Regular security audits and monitoring
  • Employee training on data protection and privacy

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on the type of information and the purpose for which it was collected. After the retention period expires, we will securely delete or anonymize your information. We may retain certain information for legal compliance, dispute resolution, and enforcement of our agreements.

6. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Restriction: Request restriction of processing in certain circumstances
  • Data Portability: Receive a copy of your data in a structured, machine-readable format
  • Objection: Object to processing of your information for certain purposes
  • Withdraw Consent: Withdraw consent where processing is based on consent
  • Opt-out of Marketing: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information in Section 12. We will respond to your request within a reasonable timeframe and in accordance with applicable laws. Please note that certain requests may be subject to verification of your identity and may be limited by legal or operational requirements.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertising
  • Improve website performance and security

You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website. We may also use third-party analytics services such as Google Analytics to understand how users interact with our website.

8. Third-Party Links

Our website may contain links to third-party websites, including those of our partners (Bitmain, Foreman, Asperitas, Cruxpool, ERCOT, Coinbase, Ledger) and social media platforms (LinkedIn, Instagram). We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

9. International Data Transfers

Pure Mining operates globally with facilities in the UAE, USA, Oman, and Norway. Your information may be transferred to, stored, and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we implement appropriate safeguards to protect your data in accordance with applicable laws, including standard contractual clauses and data processing agreements.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. We will notify you of material changes by posting the updated Privacy Policy on our website with a new effective date. We encourage you to review this Privacy Policy periodically. Your continued use of our services after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Pure Mining
Data Protection Officer: Alexandre Roussas
Website: https://www.pure-mining.com/
Contact Form: https://forms.pure-mining.com/

13. Jurisdiction-Specific Information

13.1 European Economic Area (EEA) Users

If you are located in the EEA, we process your personal information based on the following legal bases:

  • Contract Performance: To provide services you have requested
  • Legal Obligation: To comply with applicable laws and regulations
  • Legitimate Interests: To operate our business, prevent fraud, and improve our services
  • Consent: Where you have provided explicit consent for specific processing activities

13.2 California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect, use, and share
  • Right to delete personal information (subject to exceptions)
  • Right to opt-out of sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your privacy rights

13.3 UAE Residents

For residents of the United Arab Emirates, we comply with applicable UAE data protection laws and regulations. You have the right to access, correct, and request deletion of your personal information in accordance with UAE law.

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BY USING PURE MINING'S SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY AND CONSENT TO THE COLLECTION, USE, AND DISCLOSURE OF YOUR INFORMATION AS DESCRIBED HEREIN.